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Image published on:	January 30, 2019
Image size:	686 × 482 px
Image file name:	`call-center.jpg`

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Recent news and Articles

6 Layers of Security to access ePHI and the HIPAA Security Rule

I once asked one of the virtual assistants in my team how many passwords she needed from a…

Continue reading “6 Layers of Security to access ePHI and the HIPAA Security Rule”…

The Virtual Assistant

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The New Normal of Bad Customer Service: Is there Light at the End of the Tunnel? Medical Facilities often have to contend with long wait times, specially with insurance and billing related inquiries..

You pick up the phone and dial the customer service number of the health insurance company, your intent…

Continue reading “The New Normal of Bad Customer Service: Is there Light at the End of the Tunnel?”…

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Apex Healthcare Solutions
1215 Kinwest Pkwy Ste 130
Irving TX 75063

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8:00 – 17:00 CST

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+1 (972) 905-4545

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contactus@apexteleserv.com

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