Free Consultation

More patients. Less Paper.

Contact us.

Business Hours


Main Office
1215 Kinwest Pkwy Ste 130, Irving TX 75063

Business hours:

Mon–Fri8AM – 5PM CST

Phone number:



We make it easy.   We’ll build your own call center team of 1 to 10 experienced virtual assistants that will handle the front office or back office bottleneck in your operation.  Our US-based practice managers can set you up in three weeks.

We have set up incoming call centers that reduce queue times down to one minute and slash turnaround times to a third.  All these while saving you thousands of dollars per year.

Some Things We Do


Incoming Calls/Email Handling

Patient Scheduling

Insurance Verification

Insurance Pre-Authorization

Referral Coordination

Prescription Refill Consolidation

Message/Fax/Voice Mail Handling and Triage

Medical Transcription

Sleep Scoring

What our customers say

Do you want to tell us your experience or suggest an improvement in our services?
Just send us your feedback today via a form on our Contact page.

Emma Sitton – Operations Manager, Essential Integrative Health

"I have been very pleased with the professionalism from all Apex employees. You, your management team and your agents have been responsive and diligent in assisting our team since day one. Perfection is impossible, but if I had to rate the work you all have done, I would give 5 stars."

Emma Sitton - Operations Manager, Essential Integrative Health

Yana Levandovsky – Finance and Operations, PMCC Denver

Great company, great service. We were you using them for 4-5 months and cannot be more pleased. My virtual assistant is a well trained RN, speaks great English and really understands our needs. The company has great service and flexibility to serve our needs at a great price point.

Yana Levandovsky - Finance and Operations, PMCC Denver

Dr. Gundu Reddy MD – New York Psychiatrist

Rob Raroque helped me set up my Telepsychiatry Practice both with hands on-help and by providing assistants from ApexTeleserv .

"He and Apex teleserv staff worked with me to set up practice and continue operations. They showed complete flexibility with regards to using the software integrations and applications which I wanted to use for my practice and creating an automated work flow.

"They were also willing to work on project management software and demonstrated complete accountability for making sure that tasks were completed. The rates were very reasonable while I was first starting out. I would not have been able to set up GABA Telepsychiatry without the help of ApexTeleserv.

"Although I am now past the set up phase. I am able to run a practice, knowing that my bookkeeping and billing is taken care of and that I have reliable assistants to help me with my administrative tasks. I would like to express my gratitude and couldn't be happier with the service.

Dr. Gundu Reddy MD - New York Psychiatrist