and have your Telemedicine Virtual Assistant (TMVA)
work behind the scenes. Let us show you how!
Insurance Verification, Precertification
Compliance Calls, PAP Troubleshooting,
Remote PAP Setup/Education
Calls on Resupply Orders, Scheduling
The Future of Healthcare is Virtual.
Hire an Apex Virtual Medical Assistant - Less Cost, Less Space and More Quality Patient Time For You and Your Staff.
What Sets Us Apart?
|Advantages of Apex Healthcare Solutions|
|VIRTUAL MEDICAL ASSISTANT (VMA)|
|Professional 3rd Party Background Checks|
|Five-Stage On-boarding Process|
|100% Nursing or Allied Medical Graduates|
|Trained Back-up on Standby (for Critical Operations)|
|TEAM TO SUPPORT YOUR VMA's|
|US-based Account Management|
|Quality Assurance Support and Daily Reports|
|Internal Subject Matter Experts to help VMA|
|IT Support for Virtual Medical Assistant|
|10+ Years in US Healthcare Services|
|Low Monthly Price|
|No Long-Term Contracts|
|Ease of Payment to US-based Company|
|Business Associate Agreement|
About Apex Healthcare Solutions
We are a Dallas, Texas based company whose team has set up and managed multiple facilities since 1995. In 2005, our team started providing medical staffing services and in 2012, started providing virtual medical assistant services to small and medium sized facilities. It is a testament to the value we give to long term relationships that most of our core employees and clients are still with us to this day.
Our virtual staff, who are mostly nurses, complete basic training and only the top 20% of applicants are deemed qualified to serve our clients as virtual medical assistants.
What our Virtual Medical Assistants can do for you.
National Accreditation Assistance We helped with AASM and ACHC Accreditation
With more than a decade of working with accredited US facilities, the Apex team helped facilities earn national accreditation through documentation assistance and advise on site visit preparation.
No More Long holds How we reduced wait times to half a minute
We analyzed calls and worked to bring down hold time averages to less than a minute. Then, by taking over recurring tasks, reduced the transfer rate from 60% to 25%. Callers wait less than a minute and our client's staff were no longer tied to their phones.
A virtual medical assistant can help you coordinate with credentialing, finding a clinic or sublease, set up your phone and your electronic medical records. Many of our doctors started this way because costs are low and there are no long term commitments.
Technology & the Hybrid Team How technology makes virtual assistance possible
The widespread adoption of Practice Management and Electronic Medical Records systems as well as internet cloud based applications open the door to hybrid practices – teams that use light-speed data to accomplish clinical support tasks more economically and accurately while maintaining HIPAA privacy and security compliance.
In addition to the benefits of smaller office space requirements and reduced office supply costs, hybrid teams - with both on-site and virtual assistants - can grow and shrink quickly to adapt to seasonal variations as well as business growth.
Insurance Verification How We Save Your Time
Our virtual medical assistants do hundreds of verifications daily via phone, portal or EMR. They can be done upon scheduling, three days before, and 24 hours prior to patient visit.
Medical Symposia Events Assistance How we helped organize a big event
We handled the logistics for a medical education event in a major venue. This included the social media postings, pre-registration, application for CME/CEC accreditation, educational grant requests, and certificates.