Services

Because you won't compromise on quality

Advantage: You

Focus on making the right decisions for your patients.  We'll take care of the rest.

Inbound Call Center

  • Fast Answering of Calls
  • Schedule Inquiries
  • Call Transfer
  • Patient Inquiries
  • Follow-ups

Medical Office Virtual Staffing

  • Virtual Assistants
  • Virtual Medical Assistants

Medical Process Assistance

  • Inbox Monitoring
  • New Patient Referrals
  • Insurance Verification
  • Scheduling
  • Pre-Certification
  • Chart Preparation
  • Referral Coordination
  • EMR Migration
  • DME Compliance Calls
  • Medical Transcription

Medical Office Virtual Staffing

Want to get things done with zero footprint?  Get your own medical virtual assistant.  Each "Teleserv" medical virtual assistants is supported by a team of IT and QA monitor, plus your own account manager.

  • IT-enabled with workstation, Videocon capability and a US phone number
  • Nursing graduate or affiliated medical degree
  • Pre-selected based on your requirements
  • After a rigorous selection process, candidates must complete Apex Academy's one week course.  Only the top 20% of applicants finally completes the course and qualifies to serve you.

Medical Process Outsourcing.

Zero footprint, zero management time. You wouldn't want your staff on hold for thirty minutes to get insurance verified, or check the fax inbox every half hour.  We're happy to do it for you.

  • Insurance Verification
  • Insurance Precertification
  • Incoming messages and data management (Fax Inbox, Lab results, Prescription refill requests)
  • Referral Coordination and follow-up
  • Scheduling and Reconfirmation
  • Sleep Scoring Services
  • CPAP Compliance Calls
  • Medical Transcription

Billing Services

Revenue cycle management is about working with numbers.  Lots of it. But you need this going smoothly to keep growing your practice.

  • Credentialing
  • Insurance Verification
  • Medical Coding
  • Claims filing
  • Payment posting and management
  • Appeals Management
  • Medical claims audit
  • Accounts Receivables Management

MT

No

LONG WAITS

 

VMA

No

BACKLOGS

 

Study

No

space required

 

Billing

No

administrative overhead