Because you won't compromise on quality

Advantage: You

Focus on making the right decisions for your patients.  We'll take care of the rest.

  • Fast Answering of Calls
  • Schedule Inquiries
  • Call Transfer
  • Patient Inquiries
  • Follow-ups
  • Virtual Assistants
  • Virtual Medical Assistants
  • Scheduling
  • Intake forms
  • Co-pay Collection
  • Technical Checks
  • Orders and Prescriptions transmission
  • Inbox Monitoring
  • New Patient Referrals
  • Insurance Verification
  • Scheduling
  • Pre-Certification
  • Chart Preparation
  • Referral Coordination
  • EMR Migration
  • DME Compliance Calls
  • Medical Transcription
  • Schedule monitoring
  • Phone verification
  • Portal verification
  • EMR verification
  • CMN verification
  • Results encoding or upload

Medical Office Virtual Staffing

Want to get things done with zero footprint?  Get your own medical virtual assistant.  Each "Teleserv" medical virtual assistants is supported by a team of IT and QA monitor, plus your own account manager.

  • IT-enabled with workstation, Videocon capability and a US phone number
  • Nursing graduate or affiliated medical degree
  • Pre-selected based on your requirements
  • After a rigorous selection process, candidates must complete Apex Academy's one week course.  Only the top 20% of applicants finally completes the course and qualifies to serve you.

Medical Process Outsourcing.

Zero footprint, zero management time. You wouldn't want your staff on hold for thirty minutes to get insurance verified, or check the fax inbox every half hour.  We're happy to do it for you.

  • Insurance Verification
  • Insurance Precertification
  • Incoming messages and data management (Fax Inbox, Lab results, Prescription refill requests)
  • Referral Coordination and follow-up
  • Scheduling and Reconfirmation
  • Sleep Scoring Services
  • CPAP Compliance Calls
  • Medical Transcription

Billing Services

Revenue cycle management is about working with numbers.  Lots of it. But you need this going smoothly to keep growing your practice.

  • Credentialing
  • Insurance Verification
  • Medical Coding
  • Claims filing
  • Payment posting and management
  • Appeals Management
  • Medical claims audit
  • Accounts Receivables Management











space required




administrative overhead