I once asked one of the virtual assistants in my team how many passwords she needed from a…
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The Virtual Assistant
What is a Virtual Assistant?
The New Normal of Bad Customer Service: Is there Light at the End of the Tunnel? Medical Facilities often have to contend with long wait times, specially with insurance and billing related inquiries..
You pick up the phone and dial the customer service number of the health insurance company, your intent…
Harnessing The Power Of Virtual Assistants Virtual Assistants (or “VA’s”) are real people who accomplish tasks on your behalf without being physically nearby
Virtual Assistants (or “VA’s”) are real people who accomplish tasks on your behalf without needing to be physically…
Ten Tasks a Medical Office Can Outsource Now Backlog! You have 35 patients to call to explain their lab results...
Backlog! You have 35 patients to call to explain their lab results, 2 hour’s worth of faxes left…
Ten tips for your HIPAA Program If you are a health care provider, plan or clearinghouse...
If you are a health care provider, plan or clearinghouse, you are considered a “covered entity” by HIPAA…