Find out how we treat our patients
We pride ourselves with being a very forward thinking practice and we work holistically with our patients and where appropriate their families to ensure that they receive the treatment and care that works for them.
Polyclinic offers a wide array of services to meet the health care and wellness needs of area residents and visitors. For more information on a specific services offered, read the clinic specific page.
We offer services to meet all needs of our patients
Web accessibility refers to the inclusive practice of removing barriers that prevent interaction with, or access to websites, by people with disabilities. The Polyclinic theme is ready for you to create accessible websites!
Emma Sitton – Operations Manager, Essential Integrative Health
"I have been very pleased with the professionalism from all Apex employees. You, your management team and your agents have been responsive and diligent in assisting our team since day one. Perfection is impossible, but if I had to rate the work you all have done, I would give 5 stars."
Yana Levandovsky – Finance and Operations, PMCC Denver
Great company, great service. We were you using them for 4-5 months and cannot be more pleased. My virtual assistant is a well trained RN, speaks great English and really understands our needs. The company has great service and flexibility to serve our needs at a great price point.
Dr. Gundu Reddy MD – New York Psychiatrist
Rob Raroque helped me set up my Telepsychiatry Practice both with hands on-help and by providing assistants from ApexTeleserv .
"He and Apex teleserv staff worked with me to set up practice and continue operations. They showed complete flexibility with regards to using the software integrations and applications which I wanted to use for my practice and creating an automated work flow.
"They were also willing to work on project management software and demonstrated complete accountability for making sure that tasks were completed. The rates were very reasonable while I was first starting out. I would not have been able to set up GABA Telepsychiatry without the help of ApexTeleserv.
"Although I am now past the set up phase. I am able to run a practice, knowing that my bookkeeping and billing is taken care of and that I have reliable assistants to help me with my administrative tasks. I would like to express my gratitude and couldn't be happier with the service.
Jennifer Brown, Practice Manager from Southwestern Neuroscience Institute
Our virtual assistants help us complete patient care in a timely manner. With their help we are able to get insurance verifications, precertifications, send and receive medical records, and schedule appointments making us more available handle urgent patient needs and provide better, more timely care. I would recommend this service without hesitation to any office that deals with cumbersome administrative duties.
Ivy Harris, Medical Practice Administrator-Hand Associates of North Dallas, PLLC
"The Team has highest standards of professionalism. Guaranteed message delivery to physician referral and real time appointment scheduling, Great Communicator. Able to answer telephone promptly and in a polite and professional manner. Excellent patient’s customer service. Knowledge to Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization.
Use sound judgment in handling calls, especially with upset patients. Understanding of when to escalate important calls to physicians/practice manager. Maintained schedule, and call or email reminders for Patient’s appointments. Excellent Verifcation Specialist. Knowledge of Precert, Predetermination & Insurance Eligibilty."
LEIGH RICHARDSON, CLINICAL DIRECTOR – The Brain Performance Center
If there is one thing that has helped me grow my business and stay connected to my clients it is my VA. In the world of automation it is exciting to have someone answer your phone and speak intelligently about your business. Someone that knows the ins and outs and can make things happen for the client and for you. If only I would have known a few years ago what I know now. This is the one monthly expense I look forward to paying because of the R O I attached to it.